Terms of service

Welcome to LChange. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Overview

This website is operated by LChange. Throughout the site, the terms “we,” “us,” and “our” refer to LChange.

By accessing our website and/or purchasing products from us, you agree to:

  • Follow these Terms of Service
  • Comply with applicable laws and regulations
  • Provide accurate information during checkout

We reserve the right to refuse service to anyone for any reason at any time.

2. Print-on-Demand Products

All products sold by LChange are manufactured using a Print-on-Demand (POD) process.

This means:

  • Products are made after an order is placed
  • Minor variations in print placement or color may occur
  • Product mockups are digital representations and may slightly differ from the final printed item

These variations are normal in POD manufacturing and are not considered defects.

3. Eligibility to Use Our Store

By using this website, you confirm that:

  • You are at least the age of majority in your region
  • You will not use our products or services for unlawful purposes
  • You will not violate any laws while using this website

4. Product Information & Pricing

We try our best to ensure all product descriptions, pricing, and images are accurate.

However, we reserve the right to:

  • Correct errors or inaccuracies
  • Update product information without notice
  • Change prices at any time
  • Discontinue products without prior notice

We are not responsible for typographical errors or outdated information.

5. Orders & Payment

Once an order is placed:

  • You will receive an order confirmation email
  • Orders enter production shortly after confirmation
  • Orders cannot be canceled once production begins

Payments are securely processed through trusted third-party payment gateways integrated with Shopify.

We reserve the right to cancel orders that appear fraudulent or suspicious.

6. Shipping & Delivery

Estimated delivery times are provided for reference only.

Delays may occur due to:

  • Courier issues
  • Weather conditions
  • Public holidays
  • Customs processing
  • High shipping demand

LChange is not responsible for delays caused by third-party shipping services.

Customers are responsible for providing accurate shipping information.

7. Returns, Refunds & Replacements

Our Return & Refund Policy explains eligibility for:

  • Replacements
  • Refunds
  • Damaged item claims
  • Delivery issues

Because products are custom-made, we generally do not accept returns for:

  • Wrong size selected
  • Change of mind
  • Personal preference

Please review our separate Refund Policy page for full details.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Graphics
  • Product designs
  • Images
  • Text
  • Branding materials

belongs to LChange and is protected under copyright and intellectual property laws.

You may not reproduce, copy, distribute, or exploit any content without written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for illegal activities
  • Attempt to hack, disrupt, or damage the website
  • Upload malicious software or code
  • Use automated tools to scrape data
  • Submit false or misleading information

Violation of these rules may result in termination of access.

10. Limitation of Liability

To the fullest extent permitted by law, LChange shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Delivery delays
  • Website downtime
  • Third-party service interruptions

Our total liability shall never exceed the amount paid for the purchased product.

11. Third-Party Services

Our website may include third-party services, apps, or payment providers.

We are not responsible for:

  • Third-party websites
  • External services
  • Payment gateway failures
  • Courier partner actions

Use of third-party services is subject to their own policies and terms.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

We respect customer privacy and handle personal information responsibly.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the appropriate courts in India.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on this page.

Continued use of the website after updates means you accept the revised Terms.

15. Contact Information

For questions regarding these Terms of Service, please contact us through our store contact page or support email.